Shipping and Return Policy
REFUNDS & EXCHANGES
If the customer has already received the product and would like a refund, they would need to return the product back to us within 30 days of its original shipment date. The hair must be in its original condition and it cannot have been worn or opened. You can follow our return policy with the information below:
We offer a 100% Satisfaction Guarantee on our products. If you receive your hair extensions and are not happy how they look or feel you may return them to us for your money back minus shipping if applicable. Any hair extensions that have been altered, washed or worn in any way will not qualify to be returned. We honor this for up to 30 days after purchase (30 days = date package left our facility to date return is received). Orders returned after 30 days will be sent back to the customer.
Hair must be in the original state the same as it was sent to you.
Not the style you were looking for and wanted to exchange to something else? No problem! Just send it back to us!
We do not refund shipping charges.
For altered products (bundles are unwrapped / extensions have been worn) all sales are final. We are a wholesale hair extension company and do not have large margins that might factor this into their retail pricing. This applies to both online and in-store purchases.
Contact Us with any question you may have about your potential return.
To return the hair please send it to the address listed below:
Returns/Exchanges:
Dropship Bundles
245 N. Highland NE
Suite 230-197
Atlanta, GA 30307
SHIPPING
All units are shipped through DHL.
All units have processing times under the product in the description. That time stated is the time your order will ship.
All orders come with signature confirmation.
When your order is shipped the tracking will be under your PayPal Account or under your PayPal email.
Orders shipped outside the United Stated are responsible for custom fees. We are not responsible for any custom fees. Once it leaves the United States we are not responsible for any issues that may arise.
APO addresses and If your out of the United States Shipping processing time is an extra 5-9 business days